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Q&A

  1. Is there a trial version available?

    • Yes - just get in touch with us and we will set you up 

  2. Can I modify esteel to suit my specific company needs or am I stuck with a generic application?

    • ​The system settings personalise eSteel to suit your business but functionality is “standard”

    • Data can be filtered and exported to gain individual reports when the standard reports do not suit.​

  3. Who can gain access to my information?

    • Anyone you provide a username and password to – that’s it.

  4. I'd like all my staff to have access to eSteel. Can I restrict access to certain areas?

    • Yes

    • You can restrict users to "view only"​

    • Only authorised users can create Purchase Orders

    • Restricted users can only view the mobile version even when viewing on a PC

  5. What can be expected in future development?

    • Direct syncing with detailing software so that importing of assemblies and parts is no longer required (not that it takes long!)

    • Esteel is a web-based application so integration with other systems becomes possible though the use of API (Application Programming Interface)

  6. Where is my data stored?

    • Amazon Web Services (AWS) - the world’s most comprehensive and broadly adopted cloud, offering over 200 fully featured services from data centers globally.

  7. Can I save the data on my business server?

    • Many devices (eg: a NAS) will have built in features to sync with your data stored in the cloud and can be set up for little or no cost

    • Syncing with other cloud based storage facilities is also possible using a cloud sync tool (eg: CloudHQ)

  8. It’s great that we can view the assembly and part drawings but what about the GA’s, purlins and reports?

    • ​Any other document that you store in the project folder will be accessible via the File Browser.

  9. Do I need any new hardware or software?

    • Esteel is web based so no new hardware is required

    • Esteel is accessible through any web browser – no new software is installed on your computer(s).

  10. How will I get any updates?

    • Being web based any updates are done automatically (obviously we will tell you when we plan to do this and what changes we are making).

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